Returns & Exchanges
At Art by Kino, we want you to be completely satisfied with your wearable art; therefore, we offer a 30-day window for returns and exchanges on all unworn items in their original condition. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring the garment is folded neatly and all original artist tags are intact.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.